T. Nutt & Sons Flooring Centre
T. Nutt & Sons Ltd in Clay Cross are celebrating… they’ve recently been awarded a highly sought-after accolade from consumer champions, Which?
The flooring centre, which has a long-standing history in the town going back over 150 years, has been awarded a Which? Trusted Traders’ Certificate of Distinction.
Becoming a Trusted Trader is, in itself, not an easy process – the business has to be carefully assessed by trading standards professionals. The Certificate of Distinction, however, represents a much higher level of achievement! This new award is presented only to the top-performing Trusted Traders: “The Certificate of Distinction gives customers confidence that this is a business they can count on.”
Which? is a brand that consumers trust. They’ve earned a reputation since 1957 for championing the cause for consumers and raising standards. They’ll only associate their name with businesses they can 100% trust and are happy to endorse.
In order to gain the Certificate of Distinction, T. Nutt & Sons had to fulfil a number of criteria. These included: receiving very few complaints but demonstrating outstanding complaint resolution and handling; receiving a steady stream of customer reviews highlighting customer satisfaction; demonstrating exceptional fulfilment of the ongoing requirements of Which? Trusted Trader.
Managing Director David Nutt (pictured left) explains: “We are extremely proud of being awarded the Which? Trusted Traders’ Certificate of Distinction as, although we know we always work hard to make sure our customers are thoroughly happy with our products and service, this shows that we’ve come out as one of the top-performing companies in the Trusted Trader scheme. That means a lot!”